The OXSEED service network is available for you at all times, offering a wide range of professional counseling services which include strategy planning and solution design, implementation, and continuous optimization during operation. Our consultants transfer their knowledge to you, a knowledge gained from hundreds of ECM projects. No matter whether you are introducing an ECM solution for the first time, replacing an existing traditional system, or customizing your current OXSEED application, there is a service that fits the requirements of your users. The Professional Services of OXSEED.
We apply a number of tried-and-tested, solution-oriented methods and tools to ensure project success. Resulting from years of project and counseling experience, we have gained a holistic view of strategy, organization, human factors, and technology. For the introduction of ECM projects, we have developed a standardized process model as a guideline for you to use. The methodology ensures a targeted, solution-oriented execution of all phases of the project. All building blocks combine perfectly and each is per se an encapsulated subproject, for which goals and success factors are clearly defined in target milestones. Beginning with proactive conceptual services, continuing with project management, implementation and integration, and finally communicating with our support area – you benefit from our expertise in all phases.
Services offered by OXSEED Professional Services:
- Workshop for individuals on specialized topics
- Standard workshops
- Organization and technology counseling
- Developing planning and organization concepts
- Developing authorization and security concepts
- Actual data analysis of processes, applications, application areas, of quantity and frequency
- Roll-out planning and monitoring
- Solution customization and configuration
- Application development and integration
- Project and process documentation
- Migration and conversion services
- Project management
- Change management and quality assurance